LEGAL REFERENCE

How post4d Handles Your Account Data

This is the privacy policy for post4d — the document that tells you what we collect when you open an account, why we keep it, and how long...

Data we collectWhy we keep itYour rightsIndonesia readersPlain English
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post4d How post4d Handles Your Account Data

Our Privacy Posture for Indonesia Accounts

We process your personal data where local law permits and only for the purposes spelled out in this policy: account creation, identity verification, payment routing through your chosen wallet, fraud prevention and the occasional service message. We don't sell your details to advertisers. Where supported regions require it, we share limited records with licensed payment partners and regulators on lawful request. You

can ask us to export or delete your profile by writing to the contact addresses below, and we'll respond inside the windows this policy commits to.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Contact Paths You Can Use

If you have a question about your data — what we hold, why we hold it, or how to remove it —...

Privacy Inbox Write to our privacy desk for data export...
Live Chat Escalation Start in live chat and ask to be...
Account Settings Inside your post4d dashboard you can update contact...
REVIEW SIGNALS

How We Keep This Policy Honest

A privacy policy is only useful if the brand behind it actually follows the words on the page. Here's how we hold ourselves to what's written above.

Document Versioning

Every change to this policy is dated at the foot of the page. Older versions stay archived so you can...

Internal Review

Our compliance team re-reads this document on a fixed cycle and after any change to the payment stack, so DANA...

Staff Access Limits

Only trained account-recovery and KYC staff can open your file, and every lookup is logged. Nobody on the marketing side...

Encryption In Transit

Form fields, document uploads and payment confirmations move over encrypted connections. We don't email your full identity numbers back to...

Retention Windows

We hold KYC files only as long as Indonesia financial rules require, then they're purged from active systems. Closed accounts...

Breach Notification

If something goes wrong and your data is exposed, we'll tell you directly through the contact channel on your account...

How This Policy Sits Beside Our Other Legal Pages

This privacy page focuses on data. Our other legal documents handle different commitments, and we keep the wording consistent across all of them.

vs Terms of ServiceTerms cover account behaviour and lobby rules; this page covers data only.
vs Cookie NoticeCookies are described in their own page; here we focus on identity and payment data.
vs KYC PolicyKYC explains what documents we need; privacy explains how we then store them.
vs Payments PolicyPayments describes routing through DANA, OVO, GoPay and QRIS; we describe data flows.
vs Marketing ConsentMarketing rules sit in your dashboard; privacy explains the legal basis behind them.
vs Account ClosureClosure steps live in account help; we explain what survives deletion and why.
vs Contact PageContact lists every channel; here we list only privacy-specific routes for data requests.
SERVICE CONTEXT

What This Privacy Page Actually Covers

To save you scrolling, here are the building blocks of this document and what each one is responsible for telling you about your data on post4d.

Data Categories We list exactly which fields we collect at signup, during...
Lawful Basis Each processing activity is tied to a lawful basis: contract...
Retention Schedule You'll find concrete timeframes for how long active records, closed...
Your Rights Access, correction, export, deletion and consent withdrawal are explained with...
Third Parties We name the categories of partners that touch your data...
Updates Process How we notify you when this policy changes, where to...

Privacy Questions We're Asked Most

At signup we take your name, date of birth, phone number, email and the wallet handle you'll use for DANA, OVO, GoPay or QRIS. KYC adds an identity document and a selfie check tied to your account file.

KYC files are held for the period Indonesia financial rules require after your last account activity, then purged from active systems. We don't keep identity scans longer than the law and fraud-prevention needs justify.

Yes. Send a deletion request through the privacy inbox or live chat. We'll close the account, remove marketing records immediately, and purge remaining data once the legal retention window for transaction history has passed.

No. We don't sell your details. Limited sharing happens only with licensed payment partners, identity-check providers and regulators where local law permits, and each category is listed in the third-parties section above.

Open your post4d dashboard, head to notification settings and switch off the channels you don't want. The change applies immediately and we keep a record of the withdrawal so it sticks across future sessions.

We store the wallet reference you registered — for example which DANA, OVO, GoPay or QRIS handle is on file — but full credentials sit with the payment partner. We never see or keep your wallet password.

Material changes are flagged on the account dashboard and the date at the foot of this page is updated. Older versions stay archived so you can compare what shifted and decide if you need to act.